Job Description

n

The role will be primarily to assist and manage the administrative side of the practice, including handling bookings, processing payments, and responding to enquiries. There will also be a range of other tasks that assist in the running of the practice (e.g., file management).

Key responsibilities n

Greet clients and visitors warmly and professionally.

n

Manage incoming calls, emails, and inquiries, directing them to the appropriate staff.

n

Schedule and confirm appointments, ensuring accuracy in the calendar.

n

Assist clients with the completion of intake forms and paperwork.

n

Provide information about services and practice policies to clients.

n

Ensure client confidentiality is maintained in all communications.

n

Perform data entry and maintain accurate client records in the practice management system (Zanda Health).

n

Handle billing and insurance verification (E.g., NDIS plan, Workers Compensation, BAMH Referrals, Private Health, DVA), including processing payments.

n

Manage office supplies, ensuring the reception area is well stocked and organised.

n





Communicate effectively with psychologists and other staff to coordinate client care.

About you n

Demonstrated ability to be reliable, organised and punctual with a strong work ethic.

n

Demonstrated ability to build robust rapport with clients in a consistently professional manner.

n

Excellent written and verbal communication skills.

n

Current Working with Children Clearance and National Police Check required.

n

Familiarity with Zanda Health practice management software and Microsoft office is desirable.

About us n

Mind & Me Psychology is a private psychology practice located in Wyong, on the NSW Central Coast. We provide a high standard of clinical care and effective evidenced based treatment for young people and adults presenting with a variety of difficulties. We take pride in treating our clients with respect, kindness and professionalism. We value the therapeutic relationship and have a genuine desire to support our clients to achieve change in their lives. Find out more on our website

n

#J-18808-Ljbffr

📌 Medical Receptionist (Allied Health) (Central Coast Council)
🏢 Mind & Me Psychology
📍 Central Coast Council