Job Description

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Ambrose Construct Group is seeking a motivated Desktop Coordinator to join our Sunshine Coast team. This role plays a key part in delivering exceptional service to our clients and their customers.

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About the Role

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As a Desktop Coordinator, you’ll manage scheduling, support field teams, and ensure smooth communication between clients, customers, trades, and internal staff. You’ll be central to keeping operations running efficiently and professionally.

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Key Responsibilities

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- Schedule and manage Make Safe trade, customer, and estimator appointment
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- Review trade reports, follow up where required, and submit accurate information to clients
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- Liaise with trades, clients, customers, and contractors regarding insurance claims
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- Provide administrative support to the Make Safe team
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- Answer incoming calls and direct enquiries appropriately
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- Maintain strong working relationships with all stakeholders
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- Contribute to a safe workplace and comply with relevant WHS policies
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Skills & Experience

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- Administration experience essential; construction industry experience highly regarded
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- Strong computer skills, including Microsoft Office
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- Excellent verbal and written communication
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- Strong time management, multitasking ability, and attention to detail
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- Ability to work in a fast paced, deadline driven workplace
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- Proactive, organised,



and team focused
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- Professional, flexible, and customer centric approach
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- Positive, can do attitude and willingness to embrace change
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What Success Looks Like

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- Delivering exceptional customer service
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- Supporting Desktop Supervisors effectively
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- Contributing to a positive team culture
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- Meeting KPIs and completing tasks professionally and on time
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What Ambrose Construct Group can offer

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- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
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- A competitive remuneration package based on your experience level
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- Access to our Employee Assistance Program
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- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
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- A seamless induction, professional development and learning opportunities
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- Modern office facilities and resources
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- Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ
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Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Please note: Only shortlisted candidates will be contacted.

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If this sounds like the role for you, apply now!

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📌 Scheduling Coordinator (Sunshine Coast)
🏢 Ambrose Construct Group Pty
📍 Sunshine Coast