Job Description

Administration and Customer Service Officer About the role n

We are seeking an Administration and Customer Service Officer to support a Development Services team, providing high-level admin and customer service assistance across development assessment and building certification functions. This role is all about strong communication, accurate admin support, and delivering a great customer experience.

Duties n

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- Provide high-level administration support in a busy office environment
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- Deliver professional customer service to internal stakeholders and members of the public
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- Support the Development Services team to meet section goals and service standards
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- Accurate data entry, document handling, and records management
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- Use Microsoft Office and other corporate systems to manage day-to-day tasks
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Skills and Experience nn




- Certificate III in Business Administration (or equivalent) and/or demonstrated relevant admin/customer service experience
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- Proven admin support experience in a fast-paced environment
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- Robust interpersonal skills and a genuine customer-service approach
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- Well-developed written and verbal communication skills
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- Confident computer skills (Microsoft Office) and efficient typing speed
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- High attention to detail and strong data entry accuracy
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Benefits nn
- Part-time flexibility (hours to be agreed with the preferred candidate)
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- Stable temp assignment (up to 8 months) with consistent weekday hours
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- Great team setting in a public-facing role
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📌 Administration and Customer Service Officer (East Ballina)
🏢 Chandler Macleod Group
📍 East Ballina