Australian Financial Complaints Authority (AFCA) is seeking a senior, legally qualified Ombudsman for Insurance to resolve complaints and lead complex cases. You will contribute to AFCA's policy development and thought leadership while mentoring adjudicators and colleagues.
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The role requires expertise across the insurance sector and solid communication with diverse stakeholders. You will act as a trusted expert within AFCA, shaping industry behaviour and ensuring fairness in outcomes for the
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📌 Insurance Ombudsman - Fair Outcomes, Hybrid Work (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney
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