Job Description

Be Part of Something Bigger at Ingenia! n

At Ingenia,we’renot just building communities,we’recreating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing,we’reall about making life better, brighter, and more connected.

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We’rea passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. Ifyou’reready to work in a place that values your ideas and celebrates your wins,we’dlove to welcome you to the team.

Your Next Prospect n

We’reon the lookout for a Community Manager to join our team at our new Sunbury site.

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Reporting to the Area Manager,you’llhelp leadday‑to‑daycommunity operations, buildinga strong senseof connection and belonging for residents.You’lldeliver exceptional experiences throughcustomer‑focusedservice and operational excellence.

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Sunbury offers a close-knit community feel in beautiful surrounds and easy connection to Melbourne.

WhyYou’llLove Life at Ingenia n

We believe work should be rewarding, flexible, and full ofperks:

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Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%

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Employee referral, employee of the month, and employee of the year rewards

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Retailer discounts

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- Employee share options after 12 months
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In this Role,You’ll n

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- Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
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- Overseeday‑to‑daycommunity operations, including presentation standards, occupancy,tenancyand resident engagement
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- Lead financial performance through budgeting,planningand management of P&L; outcomes
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- Fostera strong senseof community by delivering lifestyle,wellbeingand connection programs
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- Lead, motivate and support team members and contractors to consistently deliverhigh‑qualityoutcomes
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You’reLikely aMatch If You n

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- Bring experience managing resident or customer relationships in property, hospitality, agedcareor community settings
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- Are confident leadingday‑to‑dayoperations while balancing competing priorities
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- Have experience managing budgets, P&Lperformanceor; commercial outcomes
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- Handle challenging or emotionally charged situations with empathy,professionalismand clear boundaries
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- Are a visible,hands‑onleader who enjoys being the go‑to person for residents,teamsand stakeholders
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You’resomeone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process n

We keep things simple and supportive:

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1. Quick phone chat and interview with your future manager
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2. Background checks
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3. Offer and onboarding; welcome aboard!
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All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’sCreate Amazing Experiences Together n

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

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Check out what life at Ingenia looks like onourLinkedIn page.

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📌 Community Manager - Sunbury VIC Over 50's Community (Melbourne)
🏢 Colonial Group
📍 Melbourne