Senior Insurance Ombudsman -- Strategic Leader & Resolver (Sydney)

Senior Insurance Ombudsman -- Strategic Leader & Resolver (Sydney)

14 Oct
|
AFCA
|
Sydney

14 Oct

AFCA

Sydney

Job Description

AFCA is seeking a Senior Ombudsman, Insurance to lead a high‑performing team and provide expert guidance on general insurance disputes. You will ensure decisions are fair, independent and consistent for consumers and financial firms, shaping AFCA’s approach to insurance complaints.

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Reporting to Emma Curtis, Lead Ombudsman Insurance, you will coach staff, manage complex escalations, and collaborate across Operations to lift industry practice, strengthen trust and uphold AFCA’s values in a

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📌 Senior Insurance Ombudsman -- Strategic Leader & Resolver (Sydney)
🏢 AFCA
📍 Sydney

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