14 Oct
|
Hampshire Property Group
|
Sydney
14 Oct
Hampshire Property Group
Sydney
Job Description
Hampshire Property Group is seeking an experienced Customer Experience Centre Manager to lead the day-to-day operations of our centre. You will coach Team Leaders, manage workforce planning, and drive performance across voice, email, web and digital channels.
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You will use data to identify risks and opportunities, oversee service levels and revenue delivery, and partner with departments across Revenue, Operations, Marketing, Finance, IT & AI and HR.
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📌 Customer Experience Centre Lead | Ops, Coaching & Growth (Sydney)
🏢 Hampshire Property Group
📍 Sydney