Job Description

Liability Claims Consultant (Graduate Opportunity) n

Join Crawford TPA as a Claims Consultant and become part of a supportive, high-performing team managing liability and property claims across Australia.

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This prospect is ideal for law graduates and final-year students looking to apply their research, analytical and critical-thinking skills in a commercial environment. You will learn how to investigate claims, assess liability, negotiate outcomes and make evidence-based decisions while building a rewarding long-term career with a global leader in insurance and claims management.

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What's In It For You?

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- Full training provided with no prior insurance experience required
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- Hybrid working arrangements for greater flexibility and work-life balance
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- Ongoing mentoring and support from experienced claims professionals
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- Exposure to liability, risk management, negotiation and commercial decision-making
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- Stable, long-term career opportunities within a global organisation
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Why Crawford?

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For more than 80 years, Crawford has been helping people, businesses and communities recover from loss. As a global leader in claims management and outsourcing solutions, we provide meaningful work, ongoing development and opportunities to build rewarding long-term careers.

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Crawford TPA is an AFS licensed, Lloyd's accredited Third Party Administrator delivering specialised claims management solutions across Australia and internationally.



Our people benefit from the stability and resources of a global organisation while enjoying the support and culture of a close-knit local team.

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What You Will Be Doing

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- Investigating claims and gathering relevant information
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- Assessing liability and reviewing supporting evidence
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- Managing claims from lodgement through to resolution
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- Communicating with customers, insurers, brokers, solicitors and industry experts
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- Negotiating outcomes and facilitating settlements
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- Maintaining accurate claim records and documentation
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- Learning how to make sound commercial and risk-based decisions
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Please Note: This is not a practising legal role. We actively encourage applications from law graduates because of the highly transferable skills developed through legal studies.

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What We Are Looking For

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We are looking for motivated graduates who are eager to learn and ready to apply their skills in a professional environment.

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- Previous customer service or administration experience
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- Strong analytical and critical-thinking skills
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- Excellent written and verbal communication abilities
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- Strong attention to detail and organisational skills
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- A Law degree, Legal Studies qualification or related tertiary education
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Career Growth at Crawford

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We are committed to helping our people build rewarding long-term careers. Depending on your interests and career goals, opportunities may include:

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- Senior Claims Consultant pathways and technical specialist opportunities
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- Leadership and people management development
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- National and international career opportunities across Crawford's network
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📌 Liability Claims Consultant (Graduate Opportunity) (Melbourne)
🏢 Crawford
📍 Melbourne