Initially remote, however will transition to an office arrangement
Leading property company
Are you an organised, customer focused professional who enjoys being the first point of contact for clients and supporting a busy team?
We are seeking a friendly and proactive Property Administration / Receptionist to join our growing team servicing the Victorian rental portfolio. This is an exciting opportunity to join a business in growth mode and play a key role in delivering exceptional customer service and administrative support across our property operations. The position will initially operate remotely while we establish our permanent office location for our Asset Management division. Once secured, the role will transition to an office based role.
About the Role
As the first point of contact for clients, tenants, owners and prospective tenants, you'll be responsible for ensuring a professional and welcoming experience while providing critical administrative support to our Property Management team.
Your responsibilities will include:
- Managing incoming phone calls and directing enquiries
- Greeting and assisting clients and visitors
- Monitoring and processing rental applications
- Following up tenancy and employment references
- Updating applicants and Property Managers on application status
- Preparing lease documentation
- Entering and maintaining data in PropertyMe
- Managing incoming emails, mail and courier deliveries
- Assisting with key management and leasing administration
- Preparing property documentation and administrative packs
- General office administration and support duties
About You
You are someone who enjoys working in a fast-paced setting and takes pride in delivering exceptional customer service.
Ideally this role would be suited to someone looking for growth and learning opportunities in the industry.
To be successful, you will have:
- Previous reception, administration or customer service experience
- Agents Rep Certificate or Certificate IV in Real Estate Practise
- Experience within real estate or property management will be highly regarded but is not essential
- Experience managing a busy switchboard or handling high call volumes
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- High attention to detail
- Sound Microsoft Office skills including Outlook, Word and Excel
- Ability to manage multiple priorities simultaneously
- A positive, professional and team-oriented approach
#J-18808-Ljbffr
📌 Property Administration / Receptionist (Melbourne)
🏢 Oliver Hume Real Estate Group
📍 Melbourne
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