Job Description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

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This is a permanent full-time role based in our Kelvin Grove office (QLD) with a hybrid working environment.

Key Responsibilities n

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- Engage with stakeholders to gather, analyse and document business requirements
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- Coordinate testing activities, validate outcomes and support successful implementations
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- Facilitate workshops, interviews and discovery sessions across operational teams
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- Analyse current-state processes with existing enterprise and legacy systems and troubleshoot integration pathways for Workday
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- Work closely with technology teams, vendors and project stakeholders to support solution delivery
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- Support system enhancements, upgrades and business improvement initiatives
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- Assist with business service requests, process queries and operational problem-solving
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- Coordinate testing activities, validate outcomes and support successful implementations
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- Develop process maps, procedures, training guides and supporting documentation
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About You n

You’ll be an experienced Business Analyst who is equally comfortable facilitating executive workshops, analysing processes, and providing practical support to business stakeholders when required.

You’ll Bring: n

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- Proven experience as a Business Analyst within Workday and enterprise environments
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- Strong requirements gathering, process mapping and documentation skills
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- Workday experience is a must- you need to have used it and integrated a legacy system
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- A pragmatic, solutions-focused approach to problem solving
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- Experience working across both project delivery and operational environments
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- Strong analytical skills with the ability to interpret and communicate complex information
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- Exposure to tools such as Jira, Confluence, Visio, Azure DevOps or similar
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- Understanding of project methodologies and systems delivery lifecycles
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- The ability to balance competing priorities and work autonomously
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- Experience within healthcare, community services, aged care or service-based industries will be highly regarded
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Why Work For Bolton Clarke: nn
- Excellent work/life balance with shifts that suit your personal needs
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- A caring team setting with strong clinical and allied health support
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- Career progression and development opportunities
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- Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
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- Private health insurance and gym discounts
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- An Employee Assistance Program for staff and family
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Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

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📌 Technical Business Analyst (Brisbane)
🏢 Bolton Clarke Group
📍 Brisbane