This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.
This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.
Key Responsibilities
- Welcoming and assistingcustomers on the showroom floor
- Providing product advice and building strong customer relationships
- Handling phone and email enquiries in a professional and timely manner
- Supporting customers from initial enquiry through to order placement
- Maintaining a clean, well‑presented, and fully stocked showroom
- Processing customer payments and finalising sales
- Assisting with end‑of‑day procedures including secure lock‑up
This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.
This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.
Key Responsibilities
- Welcoming and assistingcustomers on the showroom floor
- Providing product advice and building strong customer relationships
- Handling phone and email enquiries in a professional and timely manner
- Supporting customers from initial enquiry through to order placement
- Maintaining a clean, well‑presented, and fully stocked showroom
- Processing customer payments and finalising sales
- Assisting with end‑of‑day procedures including secure lock‑up
About You
- Passion for customer service and creating positive experiences
- Solid communication skills and confidence dealing with business customers
- Approachable, proactive, and solutions‑focused
- Well organised with good attention to detail
- Reliable and trustworthy, with experience handling payments
- A team player who enjoys working in a busy environment
Hours & Employment Type
- Permanent part‑time or full‑time opportunities available
- Ideal hours are around 30 per week , with flexibility for the right person
Additional information
- Flexible permanent role - part‑time or full‑time hours available
- Varied, hands‑on position - customer service, sales, admin, and showroom duties
- Competitive hourly rates - based on experience