Job Description

Our client is a growing national services business with a large operational workforce across multiple locations.

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With continued expansion underway, they are investing in People & Culture and are looking for an experienced HR leader who can build a strong, engaging and accountable people function from the ground up.

The Role n

Reporting directly to the Managing Director, this is a hands‑on leadership role for someone who can bring structure, energy and credibility to the People & Culture function.

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You will:

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- Build and lead the People & Culture function, establishing practical frameworks, processes and priorities from the ground up
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- Partner directly with the Managing Director and senior operational leaders, providing commercially focused advice and holding leaders accountable
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- Develop a robust recruitment and onboarding process that improves candidate quality, consistency and retention
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- Drive employee engagement, culture and retention initiatives that build genuine pride and connection across the workforce
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- Lead employee relations, performance management and complex people matters with confidence and sound judgement
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- Coach leaders to improve management capability, communication and accountability across their teams
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- Strengthen workforce planning, policies, compliance and HR processes to support continued national growth
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- Maintain a strong presence across the business, splitting time between the St Kilda Road office and operational sites throughout Melbourne, regional Victoria and occasionally interstate
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The Company n

Our client is a growing national services business with a large operational workforce across multiple locations.

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With continued expansion underway,



they are investing in People & Culture and are looking for an experienced HR leader who can build a strong, engaging and accountable people function from the ground up.

The Role n

Reporting directly to the Managing Director, this is a hands‑on leadership role for someone who can bring structure, energy and credibility to the People & Culture function.

n

You will:

n

n
- Build and lead the People & Culture function, establishing practical frameworks, processes and priorities from the ground up
n
- Partner directly with the Managing Director and senior operational leaders, providing commercially focused advice and holding leaders accountable
n
- Develop a robust recruitment and onboarding process that improves candidate quality, consistency and retention
n
- Drive employee engagement, culture and retention initiatives that build genuine pride and connection across the workforce
n
- Lead employee relations, performance management and complex people matters with confidence and sound judgement
n
- Coach leaders to improve management capability, communication and accountability across their teams
n
- Strengthen workforce planning, policies, compliance and HR processes to support continued national growth
n
- Maintain a strong presence across the business, splitting time between the St Kilda Road office and operational sites throughout Melbourne, regional Victoria and occasionally interstate
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About You n





You will be an experienced HR or People & Culture leader who is comfortable taking ownership, challenging senior stakeholders and building structure where it does not yet exist.

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You will bring:

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- At least 5 years of broad HR or People & Culture experience, including experience operating at Manager, Lead or senior Business Partner level
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- Strong capability across employee relations, performance management, recruitment and leadership coaching
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- Confidence influencing senior leaders, challenging decisions when required and driving accountability across the business
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- A hands‑on, energetic approach with the ability to connect with both senior leaders and frontline employees
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Highly regarded, but not essential nn
- Experience within facilities, property services, logistics, transport, manufacturing, hospitality, healthcare or another multi‑site operational workplace
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- Experience building or significantly improving a People & Culture function, recruitment process or employee engagement strategy
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Why You’ll Love This Role nn
- Earn $120,000-$140,000 + super, with a company vehicle/car allowance on top
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- Build and shape a People & Culture function rather than simply inherit an established model
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- Work directly with the Managing Director and have genuine influence over how the business operates
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- Join a growing national organisation where People & Culture is becoming increasingly important to its next stage of growth
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- Work across both head office and operational environments, staying close to the people and leaders you support
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This opportunity will suit someone who enjoys creating structure, challenging the status quo and getting people genuinely engaged with the business they work for.

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📌 People & Culture Lead (Melbourne)
🏢 Kennedy Reid Pty
📍 Melbourne