Job Description

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Own the payroll.

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Improve the system.

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Make sure we get it right.

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Real Pet Food Company is looking for an experienced Senior Payroll Officer to take ownership of the end-to-end delivery, governance and continuous improvement of payroll across Australia and New Zealand.

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Reporting to the Head of Remuneration & Benefits , you'll be our payroll subject matter expert, responsible for ensuring our people are paid accurately and on time — while making sure our payroll systems, processes and pay rules remain compliant with our Awards, Enterprise Agreements and employer obligations.

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This isn't just a payroll processing role.

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We're looking for someone who enjoys getting behind the system — understanding how workflows, configurations and pay rules work, identifying what isn't working efficiently and improving it.

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What you'll be doing

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You'll take ownership of:

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End-to-end weekly, monthly and out-of-cycle payroll processing across Australia and New Zealand.

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Interpreting and applying Awards, Enterprise Agreements, legislation and employment conditions across our Blue Collar and White-Collar workforce .

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Maintaining and updating pay rates, allowances, penalties and payroll rules when Awards, Enterprise Agreements or legislation change.

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Ensuring payroll systems and processes accurately reflect our employer obligations and compliance requirements .

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Reviewing and improving workflows, system configuration and payroll processes to reduce manual work, errors and risk.

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Working closely with system providers, including UKG , to troubleshoot issues, test changes and improve functionality.

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Supporting our payroll systems transformation as we implement a new payroll system .

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Managing payroll reconciliations, reporting, audits and statutory obligations.

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Acting as the escalation point for complex payroll enquiries and investigations.

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Identifying opportunities for automation, AI and smarter ways of working .

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What you'll bring

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You'll be an experienced Senior Payroll Officer with strong experience in a complex blue-collar environment .

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You'll have:

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5+ years' experience managing end-to-end payroll.

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Strong experience interpreting Awards and Enterprise Agreements .

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Experience managing complex pay conditions including shift work, overtime, penalties and allowances .

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The ability to confidently update payroll systems and pay rules to reflect changes in Awards, legislation and employment obligations .

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Strong payroll systems and Time & Attendance experience.

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Experience looking beyond the day-to-day process to improve workflows, controls and system functionality .

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A strong understanding of payroll compliance, STP, superannuation, payroll tax and other statutory obligations.

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Excellent attention to detail, analytical skills and the ability to investigate and resolve complex issues.

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A genuine interest in process improvement, automation and technology .

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Why join us?

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You'll join at an exciting time as we continue to improve and modernise our payroll function and where you'll have the opportunity to make a genuine impact.

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At Real Pet Food Company, we believe in Working as a Pack, Making Your Mark, Leading with Passion and Changing the Game .

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If you're a payroll expert who knows how to keep things compliant — but also knows how to make them better — we'd love to hear from you.

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Why Real Pet Food Company?

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This is an opportunity to join a business that is growing, changing and challenging the way things are done.

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You’ll have genuine ownership of payroll while working alongside the Head of Remuneration & Benefits and broader P&C; and Finance teams to strengthen our payroll function.

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With our payroll systems transformation and Payroll Metrics implementation imminent, you’ll be joining at exactly the right time to influence how payroll works in the future.

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Our values are at the heart of how we work:

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Work as a Pack – collaborate and support each other.
Make Your Mark – take ownership and make an impact.
Lead with Passion – bring energy and expertise to what you do.
Change the Game – challenge the norm and find better ways.

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If you’re a payroll specialist who understands blue-collar payroll, Awards and EAs, but also gets excited about process improvement, technology and automation, we’d love to hear from you.

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ALSO: Generous benefits!

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Anniversary day off

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Product discounts

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Volunteering days

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Novated leases

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Rewards program

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Parental leave

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What’s Next?

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This role is a full time role with an expectation of being on site at our Crows Nest office 4 days a week with 1-day WFH (Thursday or Friday) - but you are welcome to work 5 days on site!

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The selection process will include

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Two in-person interviews

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Psych Assessment

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Two reference checks.

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We are proud to be an Equal Opportunity Employer. Diversity isn’t a buzzword here — it’s part of our DNA. If you require any reasonable adjustments or accessibility support during the recruitment process, please contact people&.

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Please note: No recruitment agencies will be considered. We kindly ask that unsolicited profiles are not submitted.

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📌 Payroll & People Systems Administrator (Crows Nest)
🏢 Real Pet Food
📍 Crows Nest