APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)

APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)

14 Oct
|
Travel + Leisure
|
City of Gold Coast

14 Oct

Travel + Leisure

City of Gold Coast

Job Description

Travel + Leisure Co. is seeking a Senior Manager, Customer Care – South Pacific to lead the Internal Dispute Resolution function across Australia and our Philippines operations centre. You will oversee complex customer matters, strengthen retention and ensure regulatory compliance.

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This senior role requires solid leadership, RG 271 knowledge and experience managing AFCA-referred complaints, with collaboration across Sales, Legal, Compliance and Member Services.

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📌 APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)
🏢 Travel + Leisure
📍 City of Gold Coast

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