14 Oct
|
The Recruitment Company
|
Sydney
14 Oct
The Recruitment Company
Sydney
Job Description
The Recruitment Company seeks a Service Desk Team Leader to move ANZ service delivery from reactive queues to a mature, customer-focused operation. You will lead four Service Desk professionals across Australia and Current Zealand, owning day-to-day performance and ongoing development of the function.
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Based in Macquarie Park with a hybrid model (3 days onsite, 2 from home), the role emphasizes ITSM, HALO and EUC capabilities, plus hands-on escalation management and process improvement to raise
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📌 Senior Service Desk Leader - ITSM & EUC Transformation (Sydney)
🏢 The Recruitment Company
📍 Sydney