Dental Receptionist (with Chairside Assisting) — Full-Time n
Precision Dental is a general & cosmetic dental practice in Fortitude Valley, and we're looking for an experienced Dental Receptionist to join our team full-time (4–5 days/week). This is primarily a front-of-house role, greeting patients, managing bookings and the day-to-day running of reception, with some chairside assisting support when needed. You'll be working alongside 1 dentist and two oral health therapists in a close-knit, well-established practice.
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Key responsibilities
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Greeting and checking in patients, keeping the front desk running smoothly
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Managing the appointment book, scheduling, confirmations, recalls and cancellations
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Handling patient enquiries, phone and email correspondence
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Processing payments, HICAPS/health fund claims and Medicare items
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Maintaining accurate patient records in Exact PMS
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Assisting dentists during procedures when reception coverage allows
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Basic infection control and surgery set-up/pack-down
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About you
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Prior experience in a dental practice reception role is essential
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Confident using dental practice management software (experience with Exact PMS highly regarded)
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Strong phone manner and comfort managing a busy, sometimes competing set of priorities
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Comfortable assisting chairside when required (training/support provided for this part if you're reception-strong but light on assisting)
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Subsidised private health insurance and free/discounted dental treatment for you and immediate family
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Genuine professional development support (courses, CPD, pathway to further training if desired)
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Regular team social events
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A stable, full time role in a supportive, established practice
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About us
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Precision Dental is a general & cosmetic dental practice in Fortitude Valley.