ANZ Worldline Payment Solutions is seeking a proactive Contact Centre Agent to be the friendly voice for customers, resolving inquiries and ensuring a positive experience. Reporting to the Team Lead, you will handle day-to-day support with empathy and accuracy.
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You will respond through multiple channels, troubleshoot issues, log interactions in the CRM, and collaborate to improve processes. The role includes a rotating roster and a focus on customer satisfaction and loyalty.
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📌 Payments Support Agent - Customer Care & Resolution (Melbourne)
🏢 ANZ Worldline Payment Solutions
📍 Melbourne
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