Job Description

Office Assistant/Customer Service Representative n

Mayner & Cochran is Canberra's go-to appliance repair specialist, servicing a range of major brands across the region. We're a small, close-knit team looking for an organised, people-focused Office Assistant to keep our busy service office running smoothly.

What you'll be doing n

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- Taking and coordinating incoming service requests
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- Scheduling service calls and liaising directly with customers
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- Assigning and dispatching technicians across Canberra and surrounding areas
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- Tracking job progress, keeping customers updated, and resolving issues as they come up
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- Liaising with suppliers and warranty providers to keep the customer experience seamless
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What we're looking for nn




- Strong communication and people skills — you'll be the first point of contact for our customers
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- Sharp organisational skills and the ability to juggle multiple jobs at once
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- Comfortable learning new systems and processes
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- No experience necessary — if you've got the right attitude, we'll train you up
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Why work with us nn
- Small team — you're not a number, and you'll actually be trained rather than thrown in the deep end
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- Full-time role with reliable, predictable hours
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- Genuine opportunity to grow into the role as the business grows
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- Join a well-established local business with a loyal customer base
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📌 Office Assistant/Customer Service Representative (Canberra)
🏢 Maynerchran
📍 Canberra