Job Description

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Ready to take the next step in your hospitality management career?

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The Royal Oak Hotel is looking for an experienced, hands-on Assistant Manager to join our management team in the heart of Double Bay.

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The Royal Oak is a busy, established Eastern Suburbs pub with a strong local following. We’re looking for someone who enjoys being on the floor, leading a team and creating a great pub experience — someone who notices the details, takes ownership and knows how to run a strong service.

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This is a great opportunity for an experienced hospitality manager or supervisor looking to take on more responsibility and continue developing their career.

The Role n

Working closely with the General Manager and venue management team, you’ll play a key role in the day-to-day operation of the hotel.

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Your responsibilities will include:

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- Leading shifts and ensuring smooth day-to-day venue operations
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- Being visible, hands-on and present on the floor during service
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- Leading, motivating and supporting the front-of-house team
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- Maintaining high standards of customer service, cleanliness and venue presentation
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- Ensuring the venue is set, stocked and ready for trade
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- Monitoring service standards and stepping in wherever the team needs support
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- Managing opening and closing procedures
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- Cash handling and other shift management responsibilities
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- Supporting stock control, ordering and operational processes
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- Managing customer feedback and resolving issues professionally
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- Maintaining RSA, gaming, WHS and other compliance requirements
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- Supporting the training and development of team members
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- Working with the management team to continually improve the venue and customer experience
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About You n

We’re looking for someone who:

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- Has previous experience in a hospitality management or supervisory role
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- Is confident leading a team and running a busy service
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- Leads from the floor rather than from the office
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- Has a strong eye for detail and takes pride in venue presentation
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- Understands what excellent pub service looks like
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- Is proactive — you notice what needs doing and get it sorted
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- Communicates well with customers and team members
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- Remains organised and makes good decisions under pressure
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- Is reliable, positive and comfortable taking ownership of a shift
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- Holds a current NSW RSA and relevant gaming competency/licence requirements
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Previous experience in a busy pub environment will be highly regarded.

What We Offer n

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- Competitive remuneration based on experience
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- A supportive and experienced management team
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- Genuine opportunities for career progression
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- Training and development
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- Exposure to all aspects of venue operations
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- The opportunity to make an impact and continue developing your management career
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Most importantly, we’re looking for someone who wants to help run a great pub .

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If you’re an experienced hospitality leader ready for your next step, we’d love to hear from you.

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Apply now with your CV and a short introduction.

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Please note: This is an onshore position. Only candidates currently residing in Australia with valid Australian working rights will be considered.

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📌 Assistant Manager | Royal Oak, Double Bay (Sydney)
🏢 Welcome Hospitality
📍 Sydney