Job Description

The successful candidate will immediately take responsibility for managing a successful Brooki retail store, with a clear career growth prospect to be a multi-store leader in the near future.

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Are you a natural leader with a passion for great food and exceptional customer service? If so, we want to hear from you!

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As a Brooki Team Member, you will:

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Lead and inspire your team: inspire and motivate team members to deliver outstanding customer service and achieve operational excellence

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Drive sales and achieve targets: implement strategies to maximise sales, manage inventory effectively and control costs

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Ensure exceptional customer experiences: foster a positive and welcoming environment for all customers, resolving any issues efficiently and with a smile

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Maintain operational excellence: oversee daily operations, ensuring adherence to food safety standards, cleanliness, and presentation guidelines

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Manage inventory and ordering: accurately track inventory levels, place orders, and minimise waste

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Manage POS system: train your team to ensure efficient use of the point-of-sale system

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Maintain a safe and compliant workplace: adhere to all company policies, procedures, and relevant regulations

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Be a brand ambassador: embody the Brooki Bakehouse values and represent our brand with pride

What we're looking for: n

Experience in a retail or hospitality role, preferably within the food industry

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Strong communication, interpersonal, and customer service skills

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A passion for food and a genuine enthusiasm for the Brooki Bakehouse brand

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Strong organisational skills with the ability to multitask and prioritise effectively

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A commitment to maintaining high standards of food safety and hygiene

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Flexibility to work a variety of shifts, including weekends and public holidays, as required by the location

Existing ASIC (Aviation Security Identification Card) preferred, given this is an international terminal role n

For management roles: proven leadership and team management experience, with experience in inventory management, cash handling, and POS systems

What we offer you: n

Full-time positions for management roles, with a competitive salary

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Casual positions available for team members

Support with your ASIC application if you don't already hold one n

A supportive and fun environment where your contributions are valued

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The opportunity to be part of a passionate team and make a real impact with a beloved brand

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The chance to be part of a growing and successful Australian business

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Ready to take the next step in your career and join the Brooki Bakehouse family at Sydney International Airport?

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We can't wait to hear from you and welcome you to the Brooki Bakehouse family!

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📌 Team Members | Sydney Airport
🏢 Brooki Bakehouse
📍 Sydney