Job Description

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About the Role

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D1 Store is one of Australia’s leading DJI resellers. We hold ourselves to a high standard — we represent one of the world’s top technology brands, and that shows in who we hire.

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We’re looking for a Product Specialist for our Carindale store. This is a customer-facing sales role. You’ll be on the floor helping customers find the right product, hitting your KPIs, and contributing to the team’s overall performance.

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What You’ll Do

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- Engage customers and guide them through our product range to find the right solution for their needs
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- Drive sales and consistently meet individual KPIs
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- Contribute to team targets — not just your own numbers
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- Maintain product displays and keep the floor well-organised
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- Handle customer inquiries and resolve issues professionally, including complaints
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- Support new staff with product knowledge as needed
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What We’re Looking For

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Experience

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- Around 1 or more years of retail experience, ideally in consumer electronics
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Track Record

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- Demonstrated history of hitting KPIs in previous roles
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- Evidence of contributing to team performance, not just individual output
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- Personal goals or achievements that show you’re motivated beyond the minimum
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Core Values

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- Results-oriented — you understand what matters in a sales role and focus on it
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- Sense of urgency — you’re proactive, you follow through, and you don’t leave things half-done
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- Attention to detail — you get the basics right every time, and you speak up when something’s off
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- Never assume — you seek to understand before acting, and you communicate clearly to avoid misunderstandings
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- Consistent — you show up the same way every day and follow through on commitments
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- Always learning — you’re actively looking to improve yourself and the people around you
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Skills

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- Proven ability to sell — you solve customer problems through the right product recommendation
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- Solid problem-solving and critical thinking
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- Customer-first mindset — the person in front of you is the priority
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- Able to handle pressure — busy periods like EOFY, Black Friday, and Boxing Day don’t faze you
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- Can manage multiple customers simultaneously without dropping the ball
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Personality

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- Enthusiastic about technology and genuinely interested in the DJI product range
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- Warm, positive, and welcoming — customers should feel it immediately
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- A team player who fits into a performance-driven culture
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Practical Requirements

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- Available for casual hours including weekends and public holidays
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- Comfortable working solo when needed
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Why D1 Store

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We’re a growing national retailer with stores across NSW, VIC, QLD, and WA. We invest in our people and we promote from within. If you’re serious about a career in retail and want to work with products that genuinely excite you, this is the right environment.

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📌 Product Specialist | Casual | Brisbane (Chermside) (Chermside West)
🏢 D1 Store Pty
📍 Chermside West