Australian Financial Complaints Authority (AFCA) is seeking an Ombudsman, Insurance to help resolve general insurance complaints across Australia. You will join a respected team and influence decisions affecting insurers, consumers and industry practice, working within AFCA's rules and fairness principles.
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You are a senior, legally qualified skilled with deep analytical capability, strong decision-making, outstanding written and verbal communication, and a genuine commitment to fairness.
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📌 Ombudsman, Insurance -- Lead Fair Resolutions (Hybrid) (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney
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