Palm Lake Group in Toowoomba is seeking an experienced Customer Experience Support to lead the resident journey from enquiry to move-in and welcome. This full time role focuses on empathy, coordination and pipeline discipline to meet occupancy goals in residential aged care.
You will manage admissions end-to-end, build referral partnerships, maintain CRM records and ensure accurate documentation. The position offers a competitive salary of $90,000-$96,000 plus superannuation and established team
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📌 Admissions & Customer Experience Lead – Aged Care (Westbrook)
🏢 Palm Lake Group
📍 Westbrook
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