Red Hat is seeking a Customer Support Specialist fluent in Japanese and English (Mandarin a plus) to support enterprise customers in APAC. This remote role focuses on Japan-based customers, handling product and subscription inquiries via phone and email, coordinating with internal teams.
You will diagnose issues, document solutions, and contribute to knowledge articles. Robust communication, multitasking, and a proactive problem-solving mindset are essential in a global, remote team.