Evie Networks is seeking an ICT Technical Support Specialist to bridge customers, frontline support, and technical operations. You will tackle escalated issues across the EV charging network, app glitches, and payment systems, while identifying patterns and creating self-service resources.
You will mentor Tier 1 staff, streamline CS workflows, and contribute insights to Product and Technology teams to drive product enhancements and improved customer experience.
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📌 EV Network ICT Support Engineer (Sydney)
🏢 Employee Matters
📍 Sydney
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