IAG is seeking a National Manager, External Dispute Resolution to lead the EDR function across Australia in a hybrid, senior leadership role. You will oversee a team of leaders, manage complex escalations, and partner with AFCA to ensure fair, timely outcomes.
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You will influence at senior levels, drive performance metrics, and embed operational excellence across the function, balancing accountability, quality and customer outcomes.
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📌 National Head of External Dispute Resolution (Sydney)
🏢 Iag
📍 Sydney
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