Qantas Loyalty, a core part of the Qantas brand, seeks a Senior Manager Customer Experience – Retail to lead end-to-end delivery of complex customer, product and commercial initiatives across the lifecycle.
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Based at Mascot Corporate Campus, the role drives customer satisfaction, retention and growth, develops financial models, negotiates partnerships, and builds governance to enable scalable, cutting-edge solutions for the Qantas Group.
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📌 Senior Manager, Retail Customer Experience (Fixed-Term) (Sydney)
🏢 Qantas Group
📍 Sydney
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