Job Description

Summary:

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The Wait Staff is responsible for providing customers with a friendly, professional, and efficient dining experience. They greet guests, take orders, serve food and drinks, handle complaints, and maintain a clean and welcoming environment.

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Responsibilities:

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- Greet guests and seat them at appropriate tables
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- Take orders for food and drinks and relay them to the kitchen or bar
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- Answer questions about menu items and make recommendations
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- Serve food and drinks to guests
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- Operate the point-of-sale system to process orders and payments
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- Clean tables and reset them for guests
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- Handle complaints and resolve issues related to food, service, or ambiance
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- Maintain a thorough knowledge of menu items and specials
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Qualifications:

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- At least 18 years old
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- High school diploma or equivalent
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- Excellent verbal communication skills
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- Ability to work in a rapid-paced environment
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- Ability to multitask and prioritize
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- Strong customer service skills
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- Ability to stand and walk for extended periods
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- Basic math skills to handle cash transactions and tip calculations
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📌 Wait Staff (Croydon South)
🏢 Rowanos Restaurant
📍 Croydon South