14 Oct
|
Strayer Education
|
Sydney
14 Oct
Strayer Education
Sydney
Torrens University Australia is seeking a Student Complaints Officer to support the Student Complaints Manager in resolving a large volume of student complaints and appeals, including matters related to academic integrity and generative AI. You will prepare clear case summaries, advise on procedures, and help maintain accurate records.
You will investigate, assess evidence, draft outcome letters, and work with academic and skilled teams to improve complaint-handling processes while ensuring
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📌 Student Complaints & Appeals Specialist (Sydney)
🏢 Strayer Education
📍 Sydney