Rail Operations & Customer Experience Lead (Western Australia)

Rail Operations & Customer Experience Lead (Western Australia)

14 Oct
|
Public Transport Authority
|
Western Australia

14 Oct

Public Transport Authority

Western Australia

Public Transport Authority in Western Australia is seeking a senior customer service leader for Transperth Train Operations. You will act as a senior point of contact for passengers, delivering accurate travel information and assisting during service disruptions, with a focus on a secure, welcoming environment and continuous improvement.

You will coordinate responses with control centres, support station staff and provide guidance to Customer Service Assistants and Passenger Ticketing Assistants.

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📌 Rail Operations & Customer Experience Lead (Western Australia)
🏢 Public Transport Authority
📍 Western Australia

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