As a Front of House Supervisor, you’ll coordinate and lead the team on shift while acting as the lead host, bringing Mi Casa Es Tu Casa to life through exceptional hospitality.
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You’ll ensure every guest feels welcomed and looked after while keeping the service, systems and team consistently on track.
Key Responsibilities n
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- Coordinate the team and lead the shift from start to finish.
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- Oversee the Host, Pass, Bar and All-Rounder areas, ensuring each station runs smoothly and all responsibilities are completed.
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- Lead the guest experience from arrival to farewell.
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- Take ownership of the floor and service flow.
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- Coach and support the team throughout service.
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- Complete operational checklists and opening and closing procedures.
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- Monitor guest recovery and team performance.
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- Maintain cleanliness, organisation and stock levels.
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- Communicate effectively with the kitchen and bar.
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- Uphold RSA,
food safety and company standards.
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What We’re Looking For n
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- Previous Front of House experience.
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- A genuine host mindset.
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- Strong leadership and communication skills.
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- A systems-first approach with great attention to detail.
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- Initiative, ownership and a team-first attitude.
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- Confidence working in a fast-paced setting.
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- Flexibility across lunch, dinner and weekends.
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What We Offer n
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- Structured training, coaching and leadership development.
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- Career opportunities across all Costa Taco venues.
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- 50% staff discount across all our venues.
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- Opportunities to participate in new venue openings, events and partnerships.
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- The opportunity to work alongside a diverse team from around the world.
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