Neilson Financial Services Limited is seeking a Customer Care Manager to lead a growing ANZ Customer Care function in Sydney. You’ll drive a high-performing team, ensure adherence to service standards and regulatory obligations, and partner with learning and development to upskill staff.
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The role blends people leadership with process improvement, focusing on customer advocacy, risk management and scalable operations in a quick-paced environment.
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📌 Customer Care Team Lead: Lead, Coach & Scale in Regulated Ops (Sydney)
🏢 Neilson Financial Services
📍 Sydney
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