Intercom is seeking a Technical Support Specialist who thrives on autonomy and complex technical queries about our platform. You will own escalation, collaborate with customers, and help shape product improvements using AI tools to resolve issues efficiently.
You'll join a team that values curiosity, solid communication, and a passion for delivering world-class support while embracing ongoing learning and KPI-driven performance.
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📌 AI-Driven Technical Support Specialist (Sydney)
🏢 Intercom
📍 Sydney
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