Gilbert + Tobin Lawyers is seeking a Level 1 Tech Support Analyst to join the Sydney-based Technology team. You will provide first-level support across laptops, mobile devices, Microsoft 365, and the document system, assisting staff by phone, email and chat.
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Key duties include logging and progressing tickets in Ivanti Service Manager, remote troubleshooting, and collaborating with the broader team to deliver a consistent, high-quality service. A future on-call rotation is anticipated.
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📌 Tech Support Analyst - Growth & Leadership Path (Sydney)
🏢 Gilbert + Tobin Lawyers
📍 Sydney
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