Job Description

MAYDAY Recruitment is excited to present an opportunity for an experienced Credit Control Lead to join a leading global insurance organisation on a 12-month fixed-term contract. Based in North Sydney, this role is ideal for a senior Credit Control or Accounts Receivable professional looking to step into a hands-on leadership position supporting both local and offshore teams. Working closely with the Credit Control Manager, you will play a key role in overseeing collections, cash allocation, reporting, stakeholder management, and team performance. This is a fast-paced environment where you'll act as a key point of contact across Finance, Operations, and the wider business while driving process improvements and ensuring collection targets are achieved.

What’s in it for you? n

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- 12-month fixed-term contract
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- North Sydney location
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- Salary up to $100,000 + Super
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- Flexible working arrangements available
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- Join a well-established global organisation
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- Hands‑on leadership opportunity with offshore team exposure
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- Cooperative and supportive team environment
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- Work closely with senior stakeholders across Finance and Operations
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- Immediate start available
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Main responsibilities include: nn
- Support the day‑to‑day leadership of the Accounts Receivable and Credit Control function
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- Provide guidance, coaching, and escalation support to team members across local and offshore locations
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- Oversee collections, cash allocation, query resolution, and debtor management activities
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- Monitor aged debt, overdue accounts, and team performance against KPIs
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- Review debtor reporting and analyse collection trends
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- Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics
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- Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes
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- Support initiatives to reduce unallocated cash and improve operational efficiency
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- Assist with system testing, onboarding, training, and process improvements
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- Ensure compliance with internal policies and financial controls
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The ideal candidate: nn
- Minimum 5 years' experience within Credit Control or Accounts Receivable
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- Strong experience across collections, cash allocation, reconciliations, and debtor management
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- Previous team leadership, mentoring, or supervisory experience
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- Ability to oversee workflows and support team performance in a fast‑paced environment
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- Strong reporting and analytical skills with the ability to interpret debtor and KPI data
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- Advanced Excel skills and experience using ERP systems
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- Excellent stakeholder management and communication skills
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- Ability to manage competing priorities and work to tight deadlines
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- Experience working with offshore or shared service teams is highly regarded
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- Background within insurance, financial services, banking, or a large corporate environment is advantageous
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- Tertiary qualifications in Accounting, Finance, or a related discipline preferred
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If you're a proactive Credit Control professional looking for a hands‑on leadership opportunity within a highly reputable organisation, we'd love to hear from you.

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📌 Credit Control Lead (Surry Hills)
🏢 Mayday Recruitment Group
📍 Surry Hills