Job Description

HB Plastics Group is looking for a Business Admin Assistant to join our fun, close-knit front of house team in Molendinar. This full-time role is at the heart of our daily operations, giving you a varied mix of customer contact, order processing, and sales support. If you enjoy a busy day where no two hours look the same, and you like being the person who keeps things moving, this could be a great fit.

Key responsibilities n

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Answering incoming calls and being a friendly first point of contact for our front of house team

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Processing e-commerce orders accurately and in a timely manner

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Managing customer and contact records in our CRM (Pipedrive), keeping information current and organised

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Booking freight and coordinating deliveries through Shipit

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Supporting the sales team with preparing and following up on job quotes

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Assisting with general administrative tasks to help the office and sales team run smoothly

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What we're looking for nn
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Previous experience in an administration, customer service, or office support role

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Confident phone manner and strong written communication skills

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Comfortable learning recent systems; experience with a CRM (Pipedrive experience a bonus) is helpful but not essential

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Good organisational skills and the ability to juggle multiple tasks with accuracy

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A team player attitude and a positive, can-do approach to a busy front of house environment

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📌 Business Admin Assistant (City of Gold Coast)
🏢 HB Plastics Group
📍 City of Gold Coast