Klaviyo seeks a Product Expert to support APAC customers with our platform through email and live chat. You will learn the platform deeply, leverage AI tools to improve workflows, and craft explicit guidance for both technical and non-technical users.
The role requires bilingual English and Japanese communication, weekend flexibility, and collaboration across teams to resolve issues and enhance customer success.
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📌 Bilingual Customer Support Specialist (EN/Japanese) (Sydney)
🏢 Klaviyo Campus
📍 Sydney
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