Australian Financial Complaints Authority (AFCA) in Sydney seeks a Senior Ombudsman, Insurance to lead a high-performing team of Insurance Ombudsmen. You will provide expert advice, coaching, and ensure fair, independent decisions while shaping general insurance dispute resolution.
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You will report to the Lead Ombudsman Insurance and collaborate with cross-functional teams. Hybrid work arrangements are available and applicants across Australia are welcome.
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📌 Senior Insurance Ombudsman: Lead & Shape Dispute Resolution (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney
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