We are seeking a switched-on and customer-focused Customer Service Representative to join a well-established global manufacturing company thats growing steadily on a fixed term 6 month contract. This is a varied, fast-paced role where you'll be the go-to person for customers, and a key connector between sales, logistics, and internal teams.
You will be joining a close-knit, supportive team with a fantastic culture and high staff retention. If you're someone who enjoys helping people, takes pride in getting things right, and likes feeling like a valued part of a team, we would love to hear from you.
What you'll be doing
- Managing and processing sales orders and invoicing through SAP
- Being the first point of contact for customers via phone and email, delivering prompt, professional, and friendly service
- Handling customer concerns with professionalism and providing suitable solutions
- Tracking and following up on deliveries and stock availabilities.
- Liaising between customers, the sales team, and internal stakeholders to keep everything running smoothly
- Providing general admin and ad-hoc support across the division
About you
- Experience in a customer service, administration, internal sales, or similar office-based role
- SAP order entry experience is a must
- 6 month fixed term contract
- Confident communicator, excellent on the phone and in writing
- Detail-oriented with solid data entry accuracy
- Proactive, positive, and solutions-focused attitude
- Excel skills and call centre experience a bonus
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📌 Customer Service Representative (Sydney)
🏢 Talent Connect Australia
📍 Sydney
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