H&R; Block in Moonee Ponds is seeking an experienced contact centre skilled stepping into leadership as Assistant Team Leader. The role blends customer service with daily leadership support in-office, reporting to the Team Leader and Contact Centre Manager, guiding the team toward high service standards and client satisfaction.
You will both manage daily operations and step into Team Leader duties when required, with a rotating roster Monday to Friday 8:30am–7pm and Saturdays 8:30am–3pm
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📌 Aspiring Team Leader: Customer Support Coach (Melbourne)
🏢 H&R Block
📍 Melbourne
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