Prive Hair Australia – South Melbourne VIC

Experienced in salon, spa or clinic reception? Bring your client care and organisational skills to a growing national beauty business.

Privé Hair & Makeup delivers premium mobile hair and makeup services across Australia for weddings, events, high-end brands, corporate clients and VIPs.

We’re looking for an experienced, productive coordinator who loves helping clients, is confident on the phone and can keep a busy booking calendar running smoothly.

If you’re used to balancing calls, appointments, client questions and a busy team, your experience could be an excellent fit.

Privé Hair & Makeup | Full-time | Office-based | Monday–Friday

Your role

You’ll be a key point of contact for our clients, helping them understand their options and confidently secure their booking.

Your responsibilities will include:

- Answering calls and responding to enquiries with warmth and professionalism.

- Preparing quotes, answering questions and guiding clients through the booking process.

- Following up enquiries and securing confirmed, deposit-paid bookings.

- Creating accurate bookings and maintaining clear client records.

- Coordinating with our national artist network and supporting booking allocation.

- Working with operations and finance to ensure requests reach the right person and are resolved promptly.

- Keeping follow-ups, tasks and handovers organised.

- Identifying ways to make our processes clearer and more efficient.

Client care and sales go hand in hand in this role. You’ll help people make the right decision while working towards booking and revenue targets.

About you

You’ll bring substantial experience in salon, spa,



clinic or service-based reception , or a similarly busy corporate administration setting.

We’re looking for someone who:

- Is quick, accurate and organised, even when several things need attention.

- Has an excellent phone manner and writes polished, personable emails.

- Learns new systems quickly and confidently uses booking software, CRMs and spreadsheets.

- Can manage a busy calendar and coordinate multiple people and appointments.

- Feels comfortable recommending services, handling questions and asking for the booking.

- Takes initiative, follows through and keeps the team informed.

- Enjoys working in a high-performing team with clear expectations.

- Has the potential to become a trusted leader within our office team.

You’ll receive structured onboarding into our systems and procedures. Your established reception, administration and client service skills will help you settle in and take ownership quickly.

Your opportunity to grow

Privé is a national business with ambitions for international growth, an expanding corporate network and future international franchise opportunities.

As we grow, the right person will have opportunities to contribute to process improvements, support new team members and progress towards office team leadership.

What we offer

- An attractive salary based on your experience and credentials.

- Performance bonuses for achieving targets, plus commission opportunities.

- Permanent full time employment, Monday to Friday.

- A business laptop and phone.

- Structured onboarding and direct support from our directors and operations team.

- A varied role in the premium beauty industry with scope for career progression.

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📌 Client Services & Bookings Coordinator (Melbourne)
🏢 Privé Hair Australia
📍 Melbourne