Luxury Travel Consultant, Weddings and Honeymoons | Wedded Wonderland

North Strathfield wedded.wonderland

Job Description

About the role

Our consultants look after celebrations. When a couple plans their destination wedding with us, 50 to 100 guests need rooms, experiences and insurance too, and the couple still has a honeymoon to plan. We're looking for a Luxury Travel Consultant for our North Strathfield team who knows premium travel and loves turning enquiries into journeys.

What you'll own

- Enquiries to bookings. Couples and families come to us through our brand, our events and our venue and planner partners. You reach out to every enquiry in our CRM and on our social channels, then qualify, propose and confirm.
- Conversion targets. You're measured on how many of those enquiries become bookings, against clear conversion targets.
- Custom journeys and packages. You build, and help our product team build, luxury journeys and travel packages tailored to each client, working directly with our travel and business suppliers and our destination management companies (DMCs).
- Group travel for weddings. Guest room blocks, experiences and travel insurance for the whole wedding party.
- Honeymoons and anniversaries. The couple's own trip, from first idea to last transfer.
- Your client book. Guests from one wedding often become the next couple.
- Support behind you. Flights and ticketing go to our ticketing desk; payments, accounting and operations are handled in-house.

What we're looking for

- 5 or more years selling travel, with bookings you closed and values you can tell us about
- Premium or luxury travel experience: hotels, resorts, villas, honeymoons, groups or destination weddings
- A consultative approach, in person and on WhatsApp, email and phone
- Confidence with booking systems (GDS, wholesale platforms or a CRM)
- A record of meeting sales or conversion targets
- Full time, on-site, on a rotating roster across a 7-day trade, including weekends and public holidays around live weddings

Nice to have

- Destination wedding or group travel experience
- A second language, or knowledge of a wedding tradition
- Your own repeat clients or referral network
- A background in luxury concierge, luxury brands, or media, PR or destination tourism agencies

What you get

- Pay: $65,000 to $70,000 base plus super, plus uncapped incentives on every booking you make
- Clients come to you from our brand, events and partners
- Back of house handled: ticketing desk, payments, accounting and operations, plus our marketing and distribution teams
- Travel perks: staff travel discounts,



famils and hosted property visits
- Luxury partners: perks for you and your clients through Virtuoso and our preferred partner programs with Four Seasons, Marriott (The Ritz-Carlton and St. Regis), Hilton (Waldorf Astoria), Hyatt (Park Hyatt), Mandarin Oriental, Belmond and Rosewood
- Family trips: access to luxury family trips at some of the world's best resorts
- Our world: represent Wedded Wonderland at Wedded World and the most luxurious events in Sydney, with our hotel, venue and supplier network behind you
- Training on our booking platforms and supplier programs, with support toward a travel and tourism qualification
- Recognition events through the year, and a path to Senior Consultant and Team Leader

Wedded Wonderland is an equal opportunity employer. We welcome applicants of every background, culture and language.

Luxury Travel Consultant – Destination Weddings & Celebrations

North Strathfield wedded.wonderland

Job Description

Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.

The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.

Key Responsibilities

Travel Coordination and Research

- Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions
- Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules
- Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel
- Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists

Client, Guest, and Planner Communication

- Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone
- Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients




- Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates
- Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations

Operations and Issue Management

- Monitor active travel bookings and guest movements during assigned shifts
- Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers
- Resolve standard travel issues independently and elevate complex matters to senior specialists when required
- Maintain high responsiveness and accountability during weekend and holiday operations

Administrative and CRM Support

- Accurately log bookings, guest details, notes, and communications in internal CRM systems
- Maintain organized, client-ready documentation including itineraries and confirmations
- Coordinate internally on billing support, confirmations, and operational follow-ups
- Ensure all records remain complete and current throughout the wedding or celebration lifecycle

Supplier and Partner Coordination

- Coordinate with hotels, transfer providers, and local service partners to support approved travel plans
- Represent Wedded Wonderland professionally in all supplier interactions
- Support relationship continuity between planners, venues, and travel fulfillment partners
- Maintain awareness of key destination wedding and luxury travel locations globally

This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.

Requirements

- Minimum 5 years experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles
- Proven experience supporting complex itineraries and group travel
- Strong written and verbal English communication skills
- Comfortable managing communication across WhatsApp, email, and phone
- High attention to detail when preparing guest-facing itineraries and documentation
- Ability to work independently and manage multiple priorities
- Availability to support weekend and holiday operations as required
- Experience supporting premium or high-expectation clients

Nice to Have

- Exposure to destination weddings, events, or luxury travel environments
- Experience working with international clients and distributed teams
- Familiarity with CRM systems or travel coordination platforms
- Background in hospitality, concierge services, or executive support

Wedded Wonderland is an equal chance employer. We welcome applicants of every background, culture and language.

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📌 Luxury Travel Manager: Lead Bespoke Journeys & Uncapped Earnings (Sydney)
🏢 Aa Appointments
📍 Sydney