Job Description

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- Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer
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- Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards
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- Exp in Defining Infrastructure architecture and Sprint 0 plan would be an advantage
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- Defining Project schedule plan and project resource requirements
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- Periodic Catch-up/status meeting with customer
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- Tracking of cost, Effort, Schedule and Risks
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- Conduct Technical solution design review to ensure design is aligned with Appian design principles and customer’s long term objectives
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- Coordinating with PMO regarding resource additions and releases
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- Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization
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- Handling communication related to contract, resource changes and onsite travel
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- SOW preparation, SOW signoff and SOW renewal
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- Resolving project internal issues and handling escalations
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- Reviewing the timesheet updates by the team
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- Communicating the Holiday details to the customer
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- Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback
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- Periodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc)
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- Positive command over written and oral communications
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- Ability to multi-task and handle multiple projects is a plus.
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- Provide Status report to the management as well as customers
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Ideal Candidate nn
- Under Graduation in BE / BTech.
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- 12+ years of overall experience with at leastn n
- 3-4 years of hands-on development experience (must have)
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- 4-5 years in leading a team
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- Knowledge in JIRA and well versed in Google Docs, Sheets, Slides, MS Word, Excel, PowerPoint.
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- Nice to have an experience in any BPM platform, ERP space.
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- Excellent in Communication, Team Management, Risk Management and Leadership skills.
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- Agile/Waterfall Project Management Experience.
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- Should be ready to travel (domestic and international, irrespective of the duration).
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📌 Delivery Manager (Sydney)
🏢 WNS Vuram
📍 Sydney