Hybrid Collections Consultant – Empathetic Negotiator (Brisbane City)

Hybrid Collections Consultant – Empathetic Negotiator (Brisbane City)

14 Oct
|
McMillan Shakespeare Group
|
Brisbane City

14 Oct

McMillan Shakespeare Group

Brisbane City

MMS in Brisbane is seeking a Collections Officer to support reducing arrears, engage with customers to recover balances, and negotiate repayment arrangements while complying with policies and legislation.

You will contact customers by phone, email or letter, assess circumstances, propose options, maintain accurate notes in CRM, and escalate unresolved balances. A background in collections or customer service and solid communication skills are desired; versatile, hybrid work options available.

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📌 Hybrid Collections Consultant – Empathetic Negotiator (Brisbane City)
🏢 McMillan Shakespeare Group
📍 Brisbane City

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