Job Description

Purpose n

As the Sales and Event’s Executive you will ensure that conference inquiries smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. You goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.

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Hours: This position requires a commitment of a minimum of 20 hours per week.

Primary Responsibilities n

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- Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings
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- Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner
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- Maintain effective communication with clients via phone, email, and in-person interactions
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- Provide passionate, friendly, and courteous service to both external and internal guests
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- Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports
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- Coordination of all internal events including offsite catering orders
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- Conduct site inspections with potential clients as required
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- Focus on achieving conversion targets, revenue generation, and meeting budgets
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- Assist the Sales and Marketing Manager and the Hotel Manager in identifying and implementing plans to address revenue opportunities
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- Contributing to building and maintaining a safe workplace at all times, including your own practices and behaviours.
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Skills and Experience: nn
- Demonstrated experience in a similar Conference & Events Sales, Sales & Marketing, or Hospitality management role, with Food & Beverage or Restaurant experience highly regarded.
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- A friendly, outgoing, and impeccably presented qualified with a "find the yes" approach to customer service, passionate about delivering exceptional experiences and role modeling Accor values and our Heartist culture.
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- Strong proficiency in the Microsoft Office suite alongside budgeting, cost estimation, and financial management skills, with knowledge of OPERA (Sales & Catering) and/or iVvy highly desirable.
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- A strategic planner adept at orchestrating a diverse range of events, negotiating favorable terms with clients and suppliers, and navigating complex stakeholder environments.
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- Superb written and verbal communication, outstanding multi-tasking and time management capabilities, a meticulous eye for detail, and an adaptive mindset that embraces change.
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- Full working rights in Australia (Citizen or valid working visa) and the flexibility to work a rotating roster, including mornings, late evenings, weekends, and public holidays as required.
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📌 Sales and Events Executive (Melbourne)
🏢 Accor Apartments and Realty
📍 Melbourne