Job Description

About Us n

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

About Us n

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

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We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from innovative hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.

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Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it’s onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference.

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From Sydney to Perth and everywhere in between, we’re driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work. At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success.

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Job Title – UXD Designer

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Job Location – Sydney

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Employment Type – Contract/FTC

What You’ll Do Discovery and Problem Definition n

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- Conduct customer and staff research to understand needs, pain points, and context of use
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- Frame ambiguous or complex problems into clear design and research questions
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- Synthesise research findings into actionable insights for product and engineering teams
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Journey and Service Design nn
- Map end-to-end customer and staff journeys across digital and operational touchpoints
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- Develop service blueprints that connect front-end experience to back-end process and
n systems
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- Identify opportunities to simplify, automate, or remove unnecessary complexity from
n workflows
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Interaction and Workflow Design nn
- Design information architecture for complex, data-rich enterprise applications
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- Produce wireframes and interactive prototypes for digital products and operational platforms
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- Design workflows that reduce staff effort and support consistent, compliant decision-making
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Delivery Support nn
- Produce explicit design specifications ready for engineering build
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- Conduct usability testing and iterate designs based on findings
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- Work within Agile delivery teams, participating in ceremonies and iterative delivery cycles
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Stakeholder Engagement nn
- Facilitate workshops with product, engineering, operations, and business stakeholders
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- Present design work and rationale clearly to both technical and non-technical audiences
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- Build strong working relationships with Product Owners and Engineers to ensure design intent
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Required Skills and Experience Human-Centred Design nn




- Proven experience applying human-centred design methods to real-world, complex problems
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- Ability to balance customer needs with business and technical constraints
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Enterprise and Workflow Design nn
- Experience designing for complex workflows, enterprise applications, B2B experiences, or operational platforms
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- Comfort working with multi-step processes, business rules, and system-driven constraints
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Systems Thinking nn
- Ability to understand and design across interconnected journeys, workflows, and underlying
n systems
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- Capacity to see how a single design decision affects the broader operational and technical
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UX and Prototyping nn
- Strong craft skills in service design, experience design, wireframing, and prototyping
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- Experience conducting usability testing and iterating based on evidence
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AI-Augmented Design nn
- Experience using AI-assisted design tools — such as generative wireframing and prototyping
n features, AI-assisted layout and content variant generation — to accelerate ideation and exploration
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- Experience using AI to accelerate research synthesis, including summarising qualitative
n feedback, identifying patterns across journeys, and surfacing insights faster from research
n and analytics data
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- Prior hands‑on experience with AI design or research tools is beneficial, but not mandatory.
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- As with domain knowledge, candidates are expected to build fluency with CBA's approved AI
n tooling after joining, applying it responsibly and in line with CBA's data handling and
n compliance requirements
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Collaboration and Communication #J-18808-Ljbffr

📌 UXD Designer (Sydney)
🏢 ALOIS UK
📍 Sydney