Department of Families, Fairness & Housing VIC – Shepparton VIC

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officersare part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officersare fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an workplace under general supervision.

ACCOUNTABILITIES INCLUDE

- Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
- Identify and apply early intervention strategies to sustain tenancies.
- Use persuasive skills in dealing with clients and stakeholders on all housing matters.

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📌 Housing Services Officer (Greater Shepparton City)
🏢 Department Of Families, Fairness & Housing Vic
📍 Greater Shepparton City