Job Description

As our new Performance Relationship Manager, you will play a strategic role in building & maintaining solid relationships with our key suppliers, ensuring their performance aligns with the organisation's goals and objectives.

n

This role will require semi-regular interstate travel as required.

n

Key Accountabilities:

n

Establish and maintain strong, collaborative relationships with key suppliers & stakeholders, conducting regular visits to their offices to ensure effective communication and strengthen partnerships

n

Conduct regular supplier performance reviews, meticulously evaluating their adherence to agreed-upon Service Level Agreements & Key Performance Indicators

n

Hold suppliers accountable for Service Level Agreements, forecasts, and capacity, intervening proactively with corrective action

n

Act as the primary conduit between our external partners and suppliers, and internal departments, to resolve issues and ensure productive outcomes

n

Develop and implement strategies to enhance supplier performance, including identifying areas for improvement and executing corrective actions, in collaboration with the Commercial Network team

n

Deliver score cards to suppliers in a collaborative, face-to-face setting

n

Analyse performance data to identify trends, areas of concern, and opportunities for improvement, and prepare comprehensive reports on supplier performance for internal stakeholders

n

Identify and assess potential risks associated with supplier relationships, including developing and implementing mitigation strategies to minimise the impact of potential risks

n

Contribute to the development and implementation of the organisation's overall supply chain strategy, identifying opportunities to enhance its efficiency, cost-effectiveness, and resilience

n

What experience you’ll bring:

n





Minimum of 3-5 years of experience in a supply chain management role, with a focus on supplier relationship management and performance evaluation

n

Substantial experience in and current knowledge of the building repair / construction industry including the relationship between the industry and the Insurance sector

n

Experience working with KPI’s/SLA’s and how they are used to improve performance

n

Demonstrated negotiation & influencing skills along with strong facilitation or presentation experience

n

Strong contract management skills along with in-depth understanding of supply chain principles and practices

n

Excellent analytical and problem-solving skills used to review reports and data/information to identify trends

n

Proficiency in using relevant software and tools, including Excel & Power BI, and the ability to build and maintain solid relationships with internal and external stakeholders

n

Location: North Lakes - Save the long commute to Brisbane and work for a growing company close to home and within walking distance to some of the north side’s best retail outlets, restaurants and other amenities.

n

Options for extra leave - Enjoy additional leave days on us! You’ll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year and benefit from flexible work arrangements

n

Paid parental leave - We support our new parents with paid parental leave and other benefits.

n

Award Winning Workplace Giving Program - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.

n

Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.

#J-18808-Ljbffr

📌 Performance Relationship Manager (Brisbane)
🏢 Auto & General
📍 Brisbane