Job Description

Create exceptional moments with a global leader defined by precision and excellence.

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The Brand

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A Legacy Since 1960: Grand Seiko has been a symbol of precision, craftsmanship, and innovation in Japan. With over 60 years of expertise, Grand Seiko stands as a trusted, world-renowned name in horology, now more accessible to enthusiasts everywhere.

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The Opportunity

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As a Grand Seiko Sales Associate , you will serve as the face of the brand, showcasing its craftsmanship and innovation while creating exceptional client journeys, exceeding sales goals, and assisting with the boutiques ongoing success.

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Client Facing & Relationship Building

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- Welcome clients with warmth and sophistication, understand their needs, and offer personalised product recommendations.
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- Cultivate long‑term relationships with clients, including VIP clientele, to drive loyalty and repeat engagement.
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- Share insights on client preferences and emerging market trends with Boutique Management to support strategic decision‑making.
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Brand & Product Expertise

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- Maintain deep knowledge of Grand Seiko craftsmanship, brand heritage, and the competitive landscape.
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- Represent the brand with confidence, precision, and an unwavering commitment to luxury standards.
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- Partner closely with colleagues to achieve sales goals and deliver a seamless, elevated client experience.
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- Support boutique events, activations, and product launches that showcase the brand’s prestige.
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- Ensure all product displays and visual merchandising reflect Grand Seiko’s refined aesthetic and brand guidelines.
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Operational Standards

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- Assist with daily boutique operations, including cash handling and opening/closing procedures, executed with accuracy and professionalism.
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Your Strengths

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- Exceptional client service and refined communication skills
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- Strong product knowledge with a commitment to continuous learning
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- Cooperative mindset with the ability to contribute to a high‑performing team
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- Meticulous attention to detail and excellent organisational capability
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- 2+ years’ experience in luxury retail or premium client‑facing environments
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- Understanding of merchandising and visual presentation standards
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📌 Grand Seiko Sales Associate (Sydney)
🏢 Grand Seiko Boutique - Sydney
📍 Sydney