Job Description

Front Desk Receptionist - Serviced Apartments n

This is a hands-on role suited to someone who enjoys dealing with guests, is organised and confident working independently, and takes pride in keeping front desk operations running smoothly. You will work approximately 3 shifts per week with some weekend availability required, in a serviced apartment environment at a convenient Toowong location, close to train, bus and Toowong Village. Full training is provided.

Key responsibilities n

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- Guest check-in and check-out
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- Handling phone, email and online booking enquiries
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- Taking reservations and assisting guests with booking enquiries
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- Processing payments, invoices and basic administrative tasks
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- Liaising with housekeeping and maintenance when required
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- Responding to guest requests and resolving day-to-day issues
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- Following property procedures and policies
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- Maintaining a professional, organised reception area
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- Assisting with room checks and some small cleaning duties
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About you nn
- Friendly, professional and confident when dealing with guests
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- Fluent and confident communicating in English, both in person and over the phone
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- Reliable and punctual
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- Comfortable working independently
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- Organised and able to prioritise tasks
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- Detail-oriented
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- Calm and helpful when dealing with guest issues
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- Comfortable learning new systems and procedures
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- Looking for a stable, long-term role
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- At least 1 year of experience in hotel, motel, serviced apartment, management rights, short-term accommodation or a similar front office role
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- Currently live in Brisbane
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- Have valid working rights in Australia
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- Be available for a combination of weekday and weekend shifts
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- Be looking for reliable, ongoing employment
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- Stable part-time hours
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- A small and supportive working environment
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- Full training
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- Exposure to reservations, guest services, administration and day-to-day accommodation operations
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- Prospect for long-term employment for the right person
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📌 Front Desk Receptionist - Serviced Apartments (Brisbane)
🏢 Toowong Central Motel Apartments
📍 Brisbane